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Frequently Asked Questions

Frequently asked questions

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The basis of computer repair is to identify, troubleshoot, and resolve any problems & issues in a faulty computer. Depending on what’s wrong with your computer, we employ our expertise, knowledge, & the means necessary to address the problems with hardware and software for laptops & PCs. If your computer is infected with a virus, we can offer to remove it and ensure any primary data lost is recovered. And, of course, we can guide you through computer issues via IT support and even managed IT services for your business to ensure all operations run smoothly. 

At the end of the day, going in for computer repairs will almost always be less expensive than replacing your computer. That said, at Pro Fix Computer Repair, we’re here to help ensure your computer is in top performance. With our experts’ knowledge, we want to ensure you make an informed decision when it comes to computer repair & replacement. We’ll let you know by factoring in the age & condition of your computer. In turn, we will let you know if you’re looking at repair costs being 50-70% of the cost of a replacement, then we would advise you to get an upgrade. 

Nothing is worse than being unable to afford computer repairs in an emergency. At Pro Fix Computer Repair, we know how important it is for you to get your computer up & properly without worrying over price. For expert computer repair, we offer 54$ per half an hour, so you can get your computer working without breaking the bank. 

Replacing a laptop screen can be a complex task that requires careful disassembly of the device. While it is possible to DIY repair it by finding replacement screens online, it’s quite risky to attempt if you haven’t done it before. It’s best to have professionals like ourselves handle the repair.

There are several things you can try to speed up a slow computer, including deleting unnecessary files & programs, running a virus scan, updating your operating system and drivers, & upgrading your hardware (such as adding more RAM). You may also want to consider getting a solid state drive (SSD) if you don’t already have one. However, if this issue persists, it’s best to reach out to us & we can help get to the bottom of it. 

There are many potential causes of computer freezes & crashes, including hardware problems (such as a failing hard drive or overheating), software issues (such as conflicting programs or outdated drivers), & malware infections. It’s best to have our experts diagnose the issue to determine the root cause & the best course of action.

IT support & managed IT support services are commonly used interchangeably. However, the two are quite different in what they have to offer. The key difference is that Managed IT services help organizations determine their needs & the needs of their customers by providing accurate solutions based on their set of problems. Meanwhile, IT support mainly focuses on immediate incident response & resolution.

It’s a good idea to have your computer serviced at least once a year to ensure that it’s running smoothly & to catch any potential issues before they become serious. However, if you notice any problems or changes in your computer’s performance, you should have it checked out by us as soon as possible.